Williston, FL—Monterey Boats hosted a company-wide employee celebration in commemoration of their most recent award from the National Marine Manufacturers Association. The event was held at the Corporate Office of Monterey Boats on Thursday, April 12, 2018 beginning at 11:00am.
This year marked the 13th consecutive year Monterey Boats has been presented with the NMMA Customer Satisfaction Index Award. The Marine Industry CSI Award honors manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the consumer. Award recipients are manufacturers that achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on returned survey results provided by consumers purchasing a new boat during the period between January 1st, 2017 and December 31st, 2017. This year Monterey Boats was also the only marine manufacturer to receive an award in every category of boats they produce.
The event was kicked off beginning with a companywide group photo accompanied by a speech from Co-Chairman Charles Marshall to the entire staff, expressing his appreciation to each and every employee for all their hard work and dedication in helping Monterey Boats to achieve such prestigious awards.
Employees were then treated to a special catered lunch provided by Hills Barbeque which was served to them by Charles & Jeff Marshall, co-chairman of Monterey Boats as well as the executive staff of Monterey Boats which included Robert Pita, President and CEO, Kim Loenichen, Director of Sales, Phil Baier, Vice President of Manufacturing, Mark Owens, Vice President of Engineering, as well as every member of the Sales Staff.
According to Charles Marshall, Co-Chairman, “We are incredibly proud of Monterey’s success, and we wanted to take the opportunity to express our gratitude to our employees and thank them personally for their hard work and dedication to perfection and customer commitment and quality. We still feel today, as we did when we first began more than 30 years ago, that Monterey is not only a boat manufacturer, but a family. We owe our success to the outstanding commitment to quality and design provided by not only our research and design team, but also by our partners and skilled team members.”
Monterey Boats, a leading independent boat manufacturer, specializes in building premier quality sport boats, M-series, super sports and sport yachts. Monterey’s current line features 26 models ranging from 19’ to 40’, including our exciting Surf Edition models. Monterey has a growing worldwide dealer partner network, a dedicated staff of more than 500 skilled boat builders, and is an industry leader in designing and building superior outboard and stern-drive powered boats. In 30 years, Monterey has produced well over 35,000 boats and generated over one billion dollars in sales. Every Monterey boat is also NMMA certified and backed by its exclusive MVP Lifetime Limited Warranty to assure the ultimate in customer confidence and satisfaction. With a global presence and a reputation for luxury, style and sophistication, Monterey Boats is known and respected the world over. Monterey is leading the way in state-of the art boat designs and production, and they’re doing it all over the globe.