WILLISTON, FL-- During the annual Industry Breakfast on Thursday, February 11th at the 2016 Progressive Insurance Miami International Boat Show, NMMA’s Director of Engineering Standards, Robert Newsome, presented Monterey Boats with the 2015 Marine Industry Customer Satisfaction Index (CSI) Award for excellence in customer satisfaction. Monterey Boats was one of only three sterndrive manufacturers to receive the award for Excellence in Customer Satisfaction in the Sterndrive Cuddy and Express Cruiser category! The Marine Industry CSI Award honors manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the consumer. Award recipients achieved and maintained an independently-measured standard of excellence of 90 percent or higher in customer satisfaction over the past year, based on returned survey results provided by consumers purchasing a new boat during the period between April 1, 2015 and December 31, 2015. Click here for a complete list of Award recipients.
Monterey Boats, a leading independent boat manufacturer, has a global presence with a reputation for luxury, style and sophistication. Known and respected the world over, they are the choice for the most discerning boating enthusiast. Over 500 highly skilled dedicated team members work tirelessly to hand craft unique models, ranging from 18’ to 41’. Our outstanding workforce, combined with innovative technology, has kept us at the head of the class. Wherever your boating adventures take you, Monterey delivers superior models to choose from, each backed by a reputation second to none. Monterey is leading the way in state-of the art boat designs and production, and they’re doing it all over the globe.