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Carolina Calling for Monterey Boats

Wed, Dec 28, 2011 at 12:00AM

North Point Watersports has added Monterey Boats to its lineup, giving boaters in the Mooresville/Charlotte, N.C. area a place to check out some of our newest models.



At 112 Doolie Road, the dealership is near Lake Norman so you won't have to go far to test your new Monterey Boat.



North Point is a quality marine dealer and has earned Marine Industry Dealer Certification, meeting all the requirements for great customer service and an excellent representative of the marine industry.



To obtain Marine Industry Certification, North Point Watersports employees demonstrated they met the criteria and best practice standards for:



-- Customer Satisfaction Measurement



-- Posting of the "Consumer Bill of Rights"



-- Employee Satisfaction and Development



--Technical Training



--Maintaining a facility that is competitive for the marketplace



-- Maintaining and improving consistent processes in all departments (Sales, Service, Parts, Follow-up)



With its roots in the international quality movement, the Marine Industry Certified Dealership program applies these qualities and continuous improvement principles to retailing in the recreational boating industry. Boaters can expect to have the best experience at a Marine Industry Certified Dealership.



We here at Monterey Boats are exciting to add a Mooresville/Charlotte area dealer and look forward to offering our high quality boats to more folks in the Carolinas.

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